About us
About NHM
Central to our practice is the proven fact that properly maintained equipment will not only maximise the working life of your equipment and ensure you conform to statutory regulations, but above all, it is vital to the safety of your clients and staff. With a strong focus on servicing, maintaining, and repairing medical equipment, we ensure the smooth operation of vital assets within the healthcare environment, offering unbiased recommendations on replacement items, based on our many years of experience, which means we look at long-term benefits and maximising the working life of your equipment.
As an established specialist service and equipment provider, you can trust us to provide unbiased, cost- effective repair and replacement solutions to assist you in delivering continuous care.
Mission
Vision
Our range of services includes:
Contract Servicing: We prioritise the regular maintenance of your medical equipment, ensuring the safety of your clients and staff and compliance with crucial regulations such as LOLER 1998 and PUWER 1998. Care Quality Commission (CQC) guidelines underscore the importance of structured service schedules to maintain all medical equipment, from mobile hoists to pressure care mattress systems.
Spare Parts: As part of our dedication to superior customer service, we maintain a substantial inventory of thousands of spare parts and accessories for various medical equipment types. Our extensive range of components covers everything from batteries to control PCBs, guaranteeing that your equipment remains fully operational.
Emergency Service Options: We offer same-day, 24-hour, and 48-hour call-out options, with an impressive 82% first-fix rate, surpassing industry standards. Our service contracts encompass Gold and Silver packages, allowing you to choose the level of coverage that best suits your needs.
Technical Support: Our in-house Technical Support Team is ready to share their vast experience, helping you troubleshoot and self-install spare parts. Their expertise aids in identifying and supplying parts for self-installation, eliminating the need for extensive research, call-outs, and labor fees.
Specialist Workshop Services: For more complex tasks such as mattress decontamination and repairs, our dedicated team operates in a specialized workshop. Workshop repairs are promptly quoted and completed, with equipment returned to your site as swiftly as possible.
Equipment Rental Services: We maintain an extensive fleet of Loan Equipment, available for use in cases of equipment failure or non-functionality. Offering competitive rates for short and long-term agreements, we ensure you have access to the necessary equipment, minimizing operational disruptions.
With NH Maintenance Ltd, you can trust that your healthcare facility is equipped with the highest level of service and support. We take pride in our commitment to reliability, safety, and compliance, providing peace of mind for you, your clients, and your staff. For more information or to request a service contract quotation, please don’t hesitate to get in touch with us. Your healthcare equipment is in capable hands.
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